"My Mum receives care, friendliness and respect. Her room is being kept clean and the carers are industrious and most helpful. I hope there is better provision of warmth and more regular walking to maintain mobility."

"Review went well. All areas covered, no complaints whatsoever regarding staff, care, food and general everyday support."

"We find Hatley Court a clean and happy place, and the staff are wonderful."

"Our mother has been a resident for ten years and has been very well looked after. The care and attention have been reassuring for our family."

"Every time I visit, she is happy and feels safe. Staff are excellent and always helpful. I would recommend this home to anyone."

"The manager has always been kind and helpful, maintaining high standards. I was very happy with my nana living here."

"The lunches are truly exceptional — restaurant quality. Staff are attentive, kind and always helpful."

"My dad received wonderful care with dignity and respect. Staff were always welcoming and supportive."

"Our experience has been good. Staff are kind and caring, and management has been helpful resolving issues."

"My mother spent happy months here and was always well cared for. Staff were caring and supportive."

"Nanna has always been happy here, and since the new manager started the home feels more organised and positive. Everyone seems happier and the home has a new lease of life."

"My father spent his final months at Hatley Court Haven and was treated with dignity, kindness and respect. Staff were caring and supportive throughout."

"This was the second care home for my mother-in-law and she is very happy there. As a family, we are happy too."

"I would have no hesitation recommending Hatley Court. My wife and I had a thoroughly enjoyable experience during her stay."

"The care home is welcoming and friendly, with excellent activities and caring staff. I would be happy to spend my own final days there."

"He truly considered his room his home and was happy there. Staff were cheerful, considerate and attentive to his needs."

"Mum appears happy and content. Staff are caring and supportive, though communication during management changes could improve."

"Care staff seem genuinely caring and attentive."

"We cannot praise the staff highly enough. Our friend looked so well after respite care and everyone made us feel incredibly welcome."

"There were some concerns around personal care and misplaced belongings, though the food and activities were good."

"We are very pleased with the care and attention my wife receives at Hatley Court Haven following her stroke recovery."

"Overall the home has been satisfactory for my mother, though personal belongings occasionally go missing."

"Residents looked happy and well cared for during my visit. Facilities were clean and staff were friendly and attentive."

"Mum has settled in well and staff are always smiling and responsive. We are pleased to have found a safe and caring home for her."

"The staff are friendly, caring and always willing to help. My mother is happy, safe and very well looked after."

"My mother received wonderful care for over three years. Staff were attentive, kind and made life as comfortable as possible."

"Staff and management are kind and helpful, and Mum’s mental health and personal hygiene improved greatly while in care."

"The specialist care team have done outstanding work keeping my mother safe, comfortable and healthy, especially during Covid."

"A very well-run home with wonderful staff and facilities. Mum is settled, stimulated and very well cared for."

"There is plenty of entertainment for residents, though agency staff changes were noticeable at times."

"I cannot praise the staff enough, especially during difficult times. I truly feel my wife is in the best possible place."

"The home is clean, staff are friendly and the Covid safety procedures were very reassuring."

"My aunt has settled in well, enjoys the company and is looked after very well."

"The staff and management are efficient, helpful and always happy to support families with any queries."

"Mum receives excellent care and the staff are caring and respectful. I always feel welcome and well informed."

"Hatley Court Haven provides a lovely environment with caring staff, engaging activities and strong support for residents and families."

"My Mum receives care, friendliness and respect. Her room is being kept clean and the carers are industrious and most helpful. I hope there is better provision of warmth and more regular walking to maintain mobility."

"Review went well. All areas covered, no complaints whatsoever regarding staff, care, food and general everyday support."

"We find Hatley Court a clean and happy place, and the staff are wonderful."

"Our mother has been a resident for ten years and has been very well looked after. The care and attention have been reassuring for our family."

"Every time I visit, she is happy and feels safe. Staff are excellent and always helpful. I would recommend this home to anyone."

"The manager has always been kind and helpful, maintaining high standards. I was very happy with my nana living here."

"The lunches are truly exceptional — restaurant quality. Staff are attentive, kind and always helpful."

"My dad received wonderful care with dignity and respect. Staff were always welcoming and supportive."

"Our experience has been good. Staff are kind and caring, and management has been helpful resolving issues."

"My mother spent happy months here and was always well cared for. Staff were caring and supportive."

"Nanna has always been happy here, and since the new manager started the home feels more organised and positive. Everyone seems happier and the home has a new lease of life."

"My father spent his final months at Hatley Court Haven and was treated with dignity, kindness and respect. Staff were caring and supportive throughout."

"This was the second care home for my mother-in-law and she is very happy there. As a family, we are happy too."

"I would have no hesitation recommending Hatley Court. My wife and I had a thoroughly enjoyable experience during her stay."

"The care home is welcoming and friendly, with excellent activities and caring staff. I would be happy to spend my own final days there."

"He truly considered his room his home and was happy there. Staff were cheerful, considerate and attentive to his needs."

"Mum appears happy and content. Staff are caring and supportive, though communication during management changes could improve."

"Care staff seem genuinely caring and attentive."

"We cannot praise the staff highly enough. Our friend looked so well after respite care and everyone made us feel incredibly welcome."

"There were some concerns around personal care and misplaced belongings, though the food and activities were good."

"We are very pleased with the care and attention my wife receives at Hatley Court Haven following her stroke recovery."

"Overall the home has been satisfactory for my mother, though personal belongings occasionally go missing."

"Residents looked happy and well cared for during my visit. Facilities were clean and staff were friendly and attentive."

"Mum has settled in well and staff are always smiling and responsive. We are pleased to have found a safe and caring home for her."

"The staff are friendly, caring and always willing to help. My mother is happy, safe and very well looked after."

"My mother received wonderful care for over three years. Staff were attentive, kind and made life as comfortable as possible."

"Staff and management are kind and helpful, and Mum’s mental health and personal hygiene improved greatly while in care."

"The specialist care team have done outstanding work keeping my mother safe, comfortable and healthy, especially during Covid."

"A very well-run home with wonderful staff and facilities. Mum is settled, stimulated and very well cared for."

"There is plenty of entertainment for residents, though agency staff changes were noticeable at times."

"I cannot praise the staff enough, especially during difficult times. I truly feel my wife is in the best possible place."

"The home is clean, staff are friendly and the Covid safety procedures were very reassuring."

"My aunt has settled in well, enjoys the company and is looked after very well."

"The staff and management are efficient, helpful and always happy to support families with any queries."

"Mum receives excellent care and the staff are caring and respectful. I always feel welcome and well informed."

"Hatley Court Haven provides a lovely environment with caring staff, engaging activities and strong support for residents and families."